How Can We Help?
Our support team is available to assist with orders, shipping, product documentation, account questions, and general research product inquiries.
Professional support for Peptora Labs customers and research partners.
Live Chat
Chat with our support assistant for quick help with common questions, order updates, shipping, account access, and product documentation.
Call Peptora
Call Peptora and speak with Aria, our AI-powered phone support agent. Aria can help answer common questions, check order information, provide shipping guidance, and direct more complex requests to our support team.
Aria may ask for your order number and the email address associated with your purchase to securely locate order information.
Email Support
Send us a detailed message regarding your order, account, product documentation, or general inquiry.
Send Us a Message
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Frequently Asked Questions
For Research Use Only
All Peptora Labs products are intended solely for laboratory and scientific research. Not for human or veterinary consumption, compounding, diagnosis, treatment, cure, or prevention of disease.
Peptora Labs does not provide medical advice, dosing instructions, or treatment recommendations. These statements have not been evaluated by the Food and Drug Administration. These products are not drugs and are not intended to diagnose, treat, cure, or prevent any disease.
Privacy & Security
- Please do not submit passwords or full payment card information through this form or chat.
- For verification, support may request your order number and the account email used at checkout.
- Please do not submit sensitive medical information.
- Chat and AI-assisted communications may be reviewed to improve support quality.
Read our Privacy Policy and Terms of Service.
Still Need Help?
Contact Peptora Labs by email, phone, or live chat and provide your order number when applicable.
